Our Service
Direct Approach
- Specialized product experts
- Direct local contact
- Fast appointment
Our technically trained sales engineers have extensive product knowledge along with application and industry experience. This experience and specialization allows the most efficient solution to be quickly recommended to customers, saving invaluable time.
Comprehensive Support
- Free trial equipment
- Fast technical support on the phone and on-site
- Comprehensive product training and after-sales support
KEYENCE supports customers with extensive on-site manufacturing and automation knowledge. Our sales engineers are ready to provide comprehensive support at every level of business, from the design and research stage, to model selection, line operation with on-site instructions, and after product adoption.
Fast Delivery
- Same-day shipping on most orders
KEYENCE has established a fast delivery system to ensure that customers get their required products whenever they need them. Products are shipped from warehouse centers in Japan, Singapore, Malaysia, India, Thailand, China, Taiwan, South Korea, U.S. (Chicago), Canada, Mexico, Brazil, the U.K., Germany, France, Belgium and Italy as well as many other locations worldwide.